Problem Solving For Supervisors & Managers
"The Negotiator"
So you want to be the boss. Being a supervisor is one of the
most challenging roles in the universe. You are expected to
lead employees and to help them achieve their goals. In addition,
you must promote the mission and vision of the organization
while modeling core values. You not only have to solve your
own problems but in addition the employees expect you to solve
their problems. After all, you are the boss and the boss knows
and can do anything. Unfortunately, supervisors, no matter whom,
male or female, young or old, aren't born with problem solving
skills.
Most supervisors are promoted to the role because they were
the best worker, doing the best job. They have strong work ethics
and can do the job effectively by themselves. The skills to
problem solve must be learned and practiced. Right now, when
you hear the words conflict or problems, or you have a difficult
employee, you probably think, oh no, not again, the same old
trouble, why me. After completing this exercise, when you hear
the word, "conflict" you should automaticly think
of the word, "solutions." An effective supervisor
is expected to solve his/her own problems. Supervisors usually
have to deal with two major types of problems:
Get the eBook: Solving a problem between you and an
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