Negotiation Preparation - 4 Hour Workshop

This training workshop works well for participants who have identified personal issues or conflict in the workplace that they would like to address and resolve. This package is structured with an emphasis on preserving the relationship with the other party. This training will help prepare the participant to enter into a negotiation with another party, identify the issues, explore all the interests and create mutually acceptable solutions.

PURPOSE

The purpose of this workshop is to:

1. Provide the participant with an understanding of the elements and steps in an interest-based approach to resolving personal and professional conflict and
2. Prepare the participant to initiate and conduct an Interest Based Negotiation to resolve a dispute.

INTENDED LEARNING OBJECTIVES

At the end of this workshop, participants will be able to:

• Identify the origins of conflict
• Identify the characteristics of conflict
• Recognize different styles of handling conflict
• Understand the interest-based mechanisms in the Dispute Resolution Process
• Understand some tips for dealing with difficult people
• Understand a process for conflict resolution from an interest based perspective
• Explain the steps of an interest-based negotiation model
• Understand the relationship between effective communications and negotiation